Privacy Policy

Privacy Policy

Introduction

MyMobiverse is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our stores, website, or mobile applications.

By using our services, you agree to the terms outlined in this policy. We encourage you to read this document carefully before interacting with our platforms or availing of our services.


Definitions

  • Cookies: Small files placed on your device by our website or app to remember user actions or preferences.
  • Data: Information, including personal and sensitive data, used to identify you directly or indirectly.
  • Data Protection Laws: Applicable legal frameworks regulating the processing of data.
  • Partners: Third-party businesses we collaborate with.
  • Service Providers: Entities processing information under contract.
  • User: The individual accessing our stores, website, or mobile applications.

Data We Collect

We may collect the following categories of data:

  • Contact Information: Name, email, address, phone number, etc.
  • Financial Information: Payment details, transaction history, and preferences.
  • Technical Information: IP addresses, browsing patterns, device details.
  • Transaction Information: Purchase history, date, and payment method.
  • Personal Information: Age, gender, government identification details, and more.
  • Loyalty Program Information: Membership details and account preferences.

How We Collect Data

  • Information You Provide: Direct interactions (e.g., registration, surveys, transactions).
  • Automatic Information: Collected via cookies and similar technologies.
  • Email Communications: Engagement tracking via email interactions.
  • Third-Party Sources: Data from authorized external platforms.

Data Usage

We use your data to:

  • Fulfill contractual obligations.
  • Provide and improve our products and services.
  • Communicate offers and personalized recommendations.
  • Conduct research and generate customer insights.
  • Ensure security, detect fraud, and comply with legal requirements.
  • Operate loyalty programs and provide benefits.

Sharing of Data

We may share your data with:

  • Partners: For services and product offerings.
  • Tata Group Entities: To offer integrated experiences and handle requests.
  • Service Providers: For data storage, analytics, and customer support.
  • Business Transfers: During mergers or acquisitions.
  • Legal Compliance: When required by law.

Data Security

We employ appropriate security measures to protect your data against unauthorized access or disclosure.

If you suspect any misuse, loss, or unauthorized access to your data, please contact us immediately.


Data Retention

We retain your data as long as necessary for business, legal, or regulatory purposes. Data deleted may remain on backup systems for audit purposes.


Your Rights and Choices

Depending on your jurisdiction, you may:

  • Opt out of data collection.
  • Access, correct, or delete your data.
  • Withdraw consent where applicable.

Requests can be submitted to [Contact Email].


Minors

Our services are not directed toward individuals under 18 without parental consent.


Data Storage Location

Your data is stored on secure servers located in India.


International Data Transfers

Data transferred to India will be protected per this policy and applicable laws.


Policy Updates

This Privacy Policy is subject to updates. Please review it periodically for any changes.


Contact Us

For questions or requests, please contact us at [email protected] or visit https://mymobiverse.com We will respond within 30 days.

Thank you for trusting us with your personal information.

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